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    FAQs

    Our firefighting suits are engineered to the highest European safety benchmarks, proudly holding EN 469:2020 (X2, Y2, Z2) and EN ISO 13688:2013 certifications, alongside the essential CE Mark.

    Lead times vary depending on the specific suit model, requirements, and order quantity. For standard, off-the-shelf suits, the typical lead time is 15 days.

    Absolutely. We are committed to providing comprehensive after-sales support to ensure your firefighting suits continue to perform optimally throughout their lifespan. Our services include:

    • Technical Support: Our expert team is available to answer any questions regarding your suit's features, performance, and maintenance.
    • Certified Repair Services: We offer professional repair services for our suits, ensuring that all repairs are conducted using approved materials and methods to maintain compliance with safety standards. This is crucial for preserving the suit's protective integrity.
    • Maintenance Programs: We can assist with establishing regular inspection and maintenance programs to help maximize the life of your gear.

    Please contact our customer service department to learn more about our support and repair offerings.